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Your first send

1. Pay for Starter or Growth. New sends start once checkout completes.
2. Add a brand.
3. Connect your relay. Amazon SES is the one we set up first. You connect a role in your own AWS account, so sending uses your SES quota and your bill.
4. Import a CSV. You see a dry run first, and nothing is saved until you accept it.
5. Write the letter, send a test to yourself, then send to the list.
6. Read the report.

Prices and caps

• Starter, $9 a month. One brand and 5,000 contacts.
• Growth, $25 a month. Three brands and 50,000 contacts.

Both are billed monthly. There is no free plan and no trial. An import that would go past the contact cap stops, and nothing is saved. A new brand past the brand cap also stops. Open Billing in Settings to move to Growth.

If the paid period ends, new sends stop. You can still read your reports and export your lists.

Suspension

We can suspend an account, and we give a reason when we do. A suspended account cannot start sends and does not call your relay. Reads and export still work. Write to support if you think a suspension is wrong.

Machine opens

Some mail systems open every message automatically to scan it, before a person ever sees it. We mark those as machine opens and leave them out of the open count by default. You can change this in Settings.

Privacy, terms, and deletion

Privacy, terms, and deletion requests are handled on the Domus Solis site: Privacy and Terms. Product-specific terms and accessibility: ContactMotion terms and Accessibility. For anything else, use support.